Practing Empathy

Reflecting on empathy in Philly’s Magic Gardens


One of the most important realizations I’ve had in my work is that true connection requires more than just listening—it requires active engagement and a deep willingness to understand others. People need to feel genuinely seen, heard, and valued, and too often, that basic human need is overlooked in our fast-paced, transactional world. This is where empathy comes in. It challenges us to slow down, to truly engage with the experiences of others, and to meet people where they are rather than where we assume they should be.

Too often, we engage with others on a surface level, disconnected from their lived experiences. But when we bring empathy into our interactions, we move beyond assumptions and toward meaningful, human-centered relationships. We ask better questions. We listen more deeply. We co-create understanding instead of imposing our perspectives.

Empathy isn’t just a philosophy; it’s an active practice. It requires intentionality, openness, and a willingness to be changed by what we learn from others. It calls us to take action – to not only understand but to respond, to advocate, and to challenge injustices where we see them. And right now, in a world filled with division and uncertainty, practicing empathy is harder than ever. It takes patience to hold space for others, especially when opinions differ. It takes courage to challenge our own biases. But in these difficult moments, empathy is also more essential than ever.

However, it’s important to acknowledge that empathy is not always easy, especially now. Compassion fatigue is real. When we are constantly called upon to understand and care for others—while navigating our own challenges—it can be exhausting. Practicing empathy requires us to also have empathy for ourselves and for those from whom we’re seeking empathy. It means recognizing that everyone has limits, and it’s okay to rest and replenish. By showing grace not only to others but also to ourselves, we can sustain the practice of empathy, even when it feels hard.

Practicing empathy doesn’t mean we always agree. It means we remain present, even when it’s uncomfortable. It means we recognize our shared humanity, even in disagreement. And it means we choose understanding over assumption, time and time again.

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Blueprints That Breathe: Bringing Strategy to Life Through Empathy in 2025